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Anchor 1

The best way to gauge your exact ring size, is by using a ring sizer app. 
We recommend 
"Ring sizer- the saber team" app for android, or the
"Ring Sizer by Jason Withers" app for iphone. 
Another way to know your exact ring size is by measuring the circumference  of your finger with a string, and looking for your size in the table below. 
If you are still not sure about your exact size, please contact us, we will be glad to help you figure it out. 

Anchor 2

If yourJOOn jewel is made from silver 925, you better avoid spraying perfume or applying creams directly onto your jewelry.
Avoid chlorine water and water with high salt concentration such as hot springs.
Sterling silver that is worn regularly requires less care, so we encourage you to wear your silver treasures daily.
When you're not wearing your jewelry, store it in a separate plastic bag. Silver naturally oxidizes over time, which means turns a black shade.
To delay oxidation keep yourJOO
 jewelry away from moisture and water.

To clean your silverJOOn jewelry gently polish with a soft cloth.

Don’t use any cleaning products as this can damage some kinds of gemstones.

Anchor 3

Most of our items are made-to-order, and takes different time to produce.
Please expect up to 2 weeks for production, in most cases your item will be ready sooner. 

ISRAEL- Shipping within Israel takes approximately 2-10 buisness days depending on the method you choose:
Door to door- express shipping: 1-3 days, 65 NIS.
Quick registered mail (Pick up from your nearest post office): 3-6 buisness days, 25 NIS.

WORLDWIDE (Excluding Australia and NZ) -

We ship via ECO POST, which takes approximately 1-15 business days, depending on the destination.

Australia and New Zealand - 
Due to the current situation (Corona virus), shipments to Australia and New Zealand will be delivered via DHL (door to door). 

Tracking information will be emailed to you as soon as the order is dispatched.

All shipments are insured.

Note:For orders delivered outside of Israel, we do not cover import taxes and duties. 

Anchor 4

Please note that the essence of a handmade product is that it doesn't look machine made and every piece is unique and slightly different from the other. If you experience any problems with a piece you have purchased, please contact us and we will resolve it in any way we can.We accept returns/exchanges within 7 business days after receiving your package. Item must be returned in its original packaging and condition and sent via registered insured mail.The customer is responsible for return shipping. We recommend that any return made to us will be fully insured and via a carrier that provides tracking information. In the event that a returned package is lost or damaged during the shipment back, we will not be able to refund you. Once we have received the item we will refund the cost of the item. Shipping charges will not be refunded. We only refund to the specific credit card / Paypal account that was used to place the order.


Please note: There are no returns or exchanges on custom made orders including all the rings; since we made each ring to fit your own size, we can not refund you or exchange for another ring size.


There are no returns or exchanges on SALE items.


By placing an order on you are agreeing to our Shipping, Return, and Exchange Policy. 

Anchor 5

This is the best way to introduce someone to the flowery and free side of jewelry.
For gift card purchase click here.


This gift card is either send by email to the address you choose or you can print it and give it to your friend. No shipping or physical address required, the Joon The Label Gift Card  email will contain the needed code to redeem at checkout.

Please note: Gift cards may not be returned.

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